About THE JEWELLER

THE JEWELLER is a German online jeweller for jewellery, engagement rings and wedding rings. The online shop is operated by Unique Jewelry GmbH, based in Gießen, and is aimed at customers in German-speaking countries as well as in other European countries. The assortment includes a wide selection of rings, necklaces, bracelets, earrings and watches for women, men and children.

THE JEWELLER combines private labels, in-house collections and external brands in a structured online offering. The focus is on transparent product information, clear material details and understandable service and purchasing processes.

Company background

THE JEWELLER is a brand of Unique Jewelry GmbH, a jewellery company based in Germany with its registered office in Gießen. Its origins date back to 1993, when the first family-run jewellery stores were opened in downtown Gießen. Since 2007, the focus has been entirely on e-commerce. Today, sales are handled exclusively through the company’s own online shop.

Company information (brief overview)

Company

Unique Jewelry GmbH

Legal form

Limited liability company (GmbH)

Registered office

35396 Gießen, Germany

Address

Schöne Aussicht 16, 35396 Gießen

Management

Adrian Özel, Jak Özel, Daniel Özel

Commercial register

HRB 9839

Registry court

Local Court of Gießen

Unique Jewelry GmbH is legally responsible for the online shop’s offering, contract processing and customer service as the operator of the online shop.

Assortment and product range

THE JEWELLER offers jewellery for different occasions, styles and target groups. The online shop is clearly structured and enables targeted product searches using filters such as material, price, stone setting, colour or style.

Product categories

The assortment includes, among other things:

• Rings, for example engagement rings, wedding rings, memoire or eternity rings and friendship rings
• Necklaces and pendants
• Bracelets
• Earrings
• Watches

In addition, configurators are available for wedding rings and personalised name jewellery.

Materials and finishes

Depending on the product, different materials are offered, including:

• Precious metals such as silver and gold alloys
• Platinum and palladium
• Stainless steel
• Titanium
• Tungsten
• Zirconia or diamond settings, depending on the product

All material and product information is transparently documented on the respective product detail pages.

Service and customer support

THE JEWELLER provides extensive service information to support customers before, during and after their purchase.

Contact options

• Contact form in the online shop
• Email: info@thejewellershop.com
• Phone: +49 641 794975220 (Monday to Friday, 9 a.m. to 4 p.m.)

Size advice

Size guides are available for rings, bracelets and necklaces. These include information on how to determine the right size as well as various methods for measuring sizes.

Ordering, payment and delivery

THE JEWELLER offers various payment methods such as PayPal, Klarna and other options. Details on payment terms, contract conclusion and the ordering process are documented transparently in the online shop.

Shipping is available within Germany and to selected European countries, especially to the German-speaking region, including Germany, Austria and Switzerland, as well as to other countries such as the Netherlands and Spain.

Delivery times, shipping costs and shipping providers can be found in the “Shipping & Delivery” section and depend on product availability and the delivery address.

Personalisation and customisation

Selected products can be engraved or personalised. These include, for example, rings or name jewellery. Information on customisation options and restrictions on returns or exchanges is documented in the respective product information.

Returns and right of withdrawal

An optional returns service is available for orders within Germany. This service is not a prerequisite for exercising the statutory right of withdrawal.

Consumers have the statutory right of withdrawal. The withdrawal period begins upon receipt of the goods. Exceptions may apply to personalised or engraved products.

Privacy and data processing

Personal data is processed in accordance with legal requirements. This applies in particular to data from orders, customer accounts or contact enquiries.

Processing is carried out for contract handling, customer communication and the technical provision and optimisation of the online offering.

Frequently asked questions about THE JEWELLER

Who operates THE JEWELLER?

THE JEWELLER is operated by Unique Jewelry GmbH, based in Gießen.

Is THE JEWELLER a German provider?

Yes, it is an online jeweller registered in Germany.

What products does THE JEWELLER offer?

THE JEWELLER offers jewellery such as rings, necklaces, bracelets, earrings and watches, as well as personalisable products.

Are personalisable products available?

Yes, selected items can be engraved or individually customised.

Can personalised products be returned?

For customised products, statutory restrictions on the right of withdrawal may apply.

Legal information

The complete and legally binding information on the company, privacy, general terms and conditions and the right of withdrawal is permanently available in the online shop.