Return Service
We will then confirm how the refund/exchange will be handled. Please include a copy of your proof of purchase.
Our return period is 14 days.
Notice:
Jewellery with engraving, altered stone settings or custom made items are excluded from the right of cancellation. In the case of worn items that show signs of use, we may have to charge you for the resulting reduction in value. This case occurs if the examination of the condition, properties and functioning of the goods reveals that they have been improperly handled.¹Free shipping for deliveries within Germany. Excludes gift vouchers via post, all items in the jewellery accessories category (care products, ring measurements, jewellery storage, clasps) and all items from the following brands: Citizen, Daniel Wellington, Diesel, DKNY, EDC, Endless, Esprit, Festina, Fossil, Friedrich Lederwaren, Guess, Hugo Boss, Joop, Lacoste, Leonardo, Lotus, Michael Kors, Pandora, Paul Hewitt, Police, PoliBoy, Prinzessin Lillifee, Rauschmayer, Skagen, s. Oliver, Thomas Sabo, Tommy Hilfiger. The excluded items are free of shipping costs for deliveries within Germany from 50 € value of goods.
²Offer ends midnight 11/06/2023. Minimum order value of 150 € minus returned items. No combination with other discounts or vouchers. Not valid for the purchase of products with certified GIA and IGI diamonds and gift vouchers. Only redeemable once per customer.
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